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Hotel Xcaret Arte (an adults only escape in the Riviera Maya) opened its doors on July 1, 2021. Its 900 suites pay tribute to great Mexican artists and culture, and its unique concept will transform the hotel industry. Hotel Xcaret Arte is a hotel experience in front of the Caribbean Sea, that makes hospitality a sensitive proof of the artistic wealth and sustainability in Mexico. It has 10 gastronomic experiences under the care of the best Culinary Group in Mexico and an eco-integrating architecture so that you can feel pampered in an atmosphere of astonishment with no rush.
The all-fun inclusive concept is strengthened with 5 workshops with exclusive artistic activities: dancing, pottery, weaving, painting and literature. The adrenaline and inspiration continue with unlimited access to the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Come and live art from its inception. We are Mexico, we are art.
Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas.
TERMS & CONDITIONS - CONSUMER DISCLOSURE NOTICE Release of Liability, Waiver, Assumption of Risks, and Arbitration Agreement
PLEASE READ THIS NOTICE. IT CONSTITUTES PART OF YOUR CONTRACT FOR TRAVEL RELATED SERVICES. PLEASE CHECK YOUR DOCUMENTS WHEN YOU RECEIVE THEM. CALL THE TRAVEL AGENCY IF YOU HAVE ANY QUESTIONS. MOST DISCOUNT FARES INVOLVE RESTRICTIONS. CHANGING CARRIERS OR FLIGHTS COULD RESULT IN THE AIRLINE DEMANDING AN INCREASED FARE. CHECK WITH THE AIRLINE OR THE TRAVEL AGENCY BEFORE MAKING ANY CHANGES.
PMC TRAVEL, LLC acts as a sales agent for any airline, hotel, car-rental company, tour operator, cruise line, or other service provider named in your itinerary (“Suppliers”). PMC TRAVEL, LLC is not responsible for acts or omissions of the Suppliers or their failure to provide services or adhere to their own schedules.
PMC TRAVEL, LLC assumes no responsibility for and shall not be liable for any refund, personal injury, property damage, or other loss, accident, delay, inconvenience, or irregularity which may be caused by: (1) any defaults, wrongful or negligent acts, or omissions of the Suppliers; (2) any defect in or failure of any vehicle, craft, equipment, or instrumentality owned, operated, or otherwise used or provided by the Suppliers; (3) any wrongful or negligent acts or omissions on the part of any other party not under PMC TRAVEL, LLC’s control; and (4) any Supplier price drop after your travel arrangements have been confirmed, paid in full, or ticketed. You hereby release PMC TRAVEL, LLC from all claims arising out of any problem covered in this paragraph.
Travel arrangements involving airline and cruise components are subject to supplemental price increases that may be imposed by the supplier and/or government after you have completed your purchase. You hereby consent to any such price increases and authorize your credit or debit card to be used for them. Suppliers have their own contracts covering cancellation penalties and other terms and conditions, and you may be bound by those contracts regardless of whether you receive notice of their terms. By booking with PMC TRAVEL, LLC, you are consenting to those terms and conditions.
Traveler assumes complete and full responsibility for, and hereby releases PMC TRAVEL, LLC from any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety and security conditions.
Travel Insurance / Travel Protection is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks. PMC TRAVEL, LLC has information regarding some forms of travel insurance. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Traveler acknowledges that PMC TRAVEL, LLC cannot control the cancellation fees assessed by the Tour Operators, nor control issuance of vouchers in lieu of cash. Traveler acknowledges that PMC TRAVEL, LLC cannot control other third party’s cancellation fees that may be assessed nor control issuance of vouchers in lieu of cash. Traveler understands that should Traveler initiate any chargeback with Traveler’s credit card company to avoid previously agreed upon fees PMC TRAVEL, LLC will utilize all rights and remedies under the laws of the State of [INSERT STATE WITH PROPER JURISDICTION] to uphold previously agreed contractual provisions. Traveler understands that PMC TRAVEL, LLC does this because third parties seek payment directly from PMC TRAVEL, LLC. The cancellation fees do not cease to exist in the event of a chargeback. Thus, PMC TRAVEL, LLC will be prompted to pursue litigation and incur attorneys’ fees and costs which will be included in addition to all cancellation fees.
The issuance of any tickets, reservations, or bookings by PMC TRAVEL, LLC is done on the express condition that: 1. PMC TRAVEL, LLC shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services, and 2. PMC TRAVEL, LLC shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services.
Force Majeure: PMC TRAVEL, LLC shall not be responsible for failure to perform any of its obligations under this Agreement during any period in which such performance is prevented or delayed due to Force Majeure, nor for changes to or terminations of your trip due to Force Majeure. “Force Majeure” refers to any event beyond PMC TRAVEL, LLC’ reasonable control, including but not limited to severe weather, fire, flood, mudslides, earthquakes, war, labor disputes, strikes, epidemics, disease, virus, pandemic, contagious diseases, World Health Organization’s advisories and/or alerts, Center for Disease Control’s advisories and/or alerts, U.S. State Department’s advisories and/or alerts, any order of any local, provincial or federal government authority, interruption of power Services, terrorism or any other causes beyond the control of PMC TRAVEL, LLC. PMC TRAVEL, LLC reserves the right to cancel any Services described in a Trip Itinerary due to Force Majeure. Very rarely, you may be forced by "force majeure" to change or terminate your Trip after departure but before the scheduled end of your Trip. This is unlikely but if this situation does occur, we regret we will be unable to make any refunds (unless we obtain any refunds from our Suppliers), pay you any compensation, or meet any costs or expenses you incur as a result.
Medical and Physical Condition: Medical Emergencies. Some activities available on PMC TRAVEL, LLC’s Trips are physically active and interactive, so you must be in good physical condition and health to participate in them.
PMC TRAVEL, LLC has no special knowledge regarding the financial condition of the Suppliers, unsafe conditions, health hazards, weather hazards, or climate extremes at locations to which you may travel. For a worldwide terrorism alert, go to: http://travel.state.gov/content/passports/en/alertswarnings/worldwide-caution.html. For information concerning other possible dangers at destinations,
PMC TRAVEL, LLC recommends contacting the Travel Warnings Section of the U.S. State Department at (202) 647- 5225 or www.travel.state.gov. For medical information, PMC TRAVEL, LLC recommends contacting the Centers for Disease Control at (877) FYI-TRIP or www.cdc.gov/travel. You assume full and complete responsibility for checking and verifying any and all passport, visa, vaccination, or other entry requirements of your destination(s), and all conditions regarding health, safety, security, political stability, and labor or civil unrest at such destination(s). You hereby release
PMC TRAVEL, LLC from all claims arising out of any problem covered in this paragraph. You agree that the courts in Pinellas County will be the exclusive jurisdiction for all claims brought by you or PMC TRAVEL, LLC, and you hereby submit to the personal jurisdiction of those courts.
PMC TRAVEL, LLC desires to maintain friendly relationships with its clients (Traveler, agents, sellers, buyers, etc.). In order to provide for a mutually beneficial relationship, PMC TRAVEL, LLC has established an alternative mediation program in the event of a misunderstanding or dispute between
PMC TRAVEL, LLC and its clients: If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.
For your protection, we strongly recommend that you purchase trip cancellation and travel accident insurance. However, no representation or description of the insurance made by our staff constitutes a binding assurance or promise about the insurance. We also strongly recommend that you use a credit card for your purchase, so that you can exercise your rights under the Fair Credit Billing Act if you do not receive the services you purchased.
Thank you for reading and acknowledging our Terms & Conditions. Please be aware that by acknowledging these Terms & Conditions you also acknowledge that the Full Terms and Conditions are available at www.pmctravel.net.
We look forward to working with you on your next trip and wish you safe and happy travels to your next destination!
The adrenaline, inspiration, and culture continue with unlimited access to the most iconic and loved parks in Cancun and the Riviera Maya: Xcaret, Xel-Há, Xplor, Xplor Fuego, Xoximilco, Xenses, Xavage and Xenotes.
Admission to
XCARET
XEL-HÁ
XPLOR
XENSES
XOXIMILCO
XPLOR FUEGO
XAVAGE
XENOTES
Xel-Ha
The longest rivers in the world, join the ocean to form an amazing inlet, home of different land and water creatures. A live show, of stunning natural beauty.
Tuesday to Sunday from 8:30 a.m. to 6:00 p.m.
*This park requires a reservation. Our concierge will coordinate your visit.
XPLOR
A place that invites you to explore the Mayan jungle from a great height and into its inside. A great opportunity to be thrilled in a land filled with adventure and freshen yourself in fantastic underground passageways.
Monday to Saturday from 9:00 a.m. to 5:00 p.m.
*This park does not require a reservation. Get onboard the shuttle and visit it as many times as you want.
XPLOR FUEGO
It is the evolution to a nighttime adventure. A complete world to discover through the fire gleam and under the star lights. A nighttime challenge that will fill you with adrenaline and happiness.
Monday to Saturday from 5:30 p.m. to 11:00 p.m.
*This park does not require a reservation. Get onboard the shuttle and visit it as many times as you want.
XENSES
An extravagant and different place, where the impossible becomes possible. Flying without wings, listening with your hands, going up while you are actually going down and other illusion paradoxes made true.
Monday to Saturday from 8:30 a.m. to 7:00 p.m.
*This park does not require a reservation. Get onboard the shuttle and visit it as many times as you want.
XOXIMILCO
A Mexican party filled with color, happiness and tradition. Singing with the mariachi, dancing with the norteño band and toasting with your family and friends will be the memories made on board of our beautiful trajineras.
Tuesday to Saturday from 7:15 p.m. to 12:00 a.m.
*This park requires a reservation. Our concierge will coordinate your visit.
XAVAGE
An extreme park that will challenge the human’s body’s skills and it will show the beauty appreciated in the concentration persistence. Activities that will trigger your adrenaline and will boost your most savage side.
Monday to Saturday from 8:30 p.m. to 5:00 p.m.
*This park requires a reservation. Our concierge will coordinate your visit.
XENOTES
A journey through four cenotes. All of them different and special, and each one in harmony with the environment, they will invite you to live the greatness of this planet and its sacred and ancient water.
Monday, Tuesday, Wednesday & Friday; transportation between 8:00 a.m. and 10:00 a.m.
*This park requires a reservation. Our concierge will coordinate your visit.
XCARET
It is the most iconic place in Mexico, thanks to its shows and presentations, where it is exposed the most representative things from our country. Your heart will be lit and it will invite you to overfill with art and history.
Monday to Saturday from 8:30 a.m. to 10:00 p.m.
*This park does not require a reservation. Get onboard the shuttle and visit it as many times as you want.
INSPIRATION AT SEA
Hotel Xcaret Arte All-Fun Inclusive concept; offers you more inspired moments with the new experience by Xcaret Xailing: Veleo, offers you more inspired moments with the new experience Xcaret ret Xailing: Veleo, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean at sea. The activity is designed so that waves inspire you to feel, create and connect with this paradise called Riviera Maya.
XCARET XAILING
Ferry to Isla Mujeres and round trip transportation to the Embarcadero Isla Mujeres by Xcaret in Cancun's Hotel Zone.
Arte
Its eco-integrating architecture blends design and nature in a loving and responsible way, achieving a balance between ethics and aesthetics, so so that you indulge yourself between nature and comfort.
Enjoy each Casa for its speciality and discover the workshops that will awaken your senses in a truly authentic Mexican experience in one of the best resorts in Riviera Maya.Each and every of the 6 Casas of Hotel Xcaret Arte hosts different Mexican artistic expressions, making you a part or Mexico’s joy and culinary wealth.
Casa del Diseño
Casa de los Artistas
Casa de la Pirámide
Casa de la Música
Casa de la Paz
Casa del Patrón
In Hotel Xcaret Arte, our muse is nature. We integrate her to our architecture and we protect her to give experiences that respect and treasure the environment, culture and life.
The local flora and fauna color palette paints with joy our eco-integrating architecture tracing with mastery and passion a new chapter in Grupo Xcaret.
The balance between ethics and aesthetics creates Hotel Xcaret Arte. Every time you breath in and out you will find life and under a curious and creative vision you will also find art. We invite you to go deep into this fine arts ecosystem, so that you become a co-creator of art from its very origin.
We are life, we are art.
Hoetl Xcaret Arte - Riviera Maya, Mexico 
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